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Privacy Policy

How TIERS Group handles website inquiries, technical information, service providers, retention, security, and privacy requests.

Last updated: August 19, 2026

Overview

This Privacy Policy explains how TIERS Group may collect, use, disclose, and retain information through this website and related business communications. It does not govern evidence, devices, or other matter data handled under a separate engagement agreement, statement of work, protective order, or client instruction.

Information we collect

We may collect information you provide through the contact form or direct communications, such as your name, organization, email address, phone number, party names supplied for a conflict check, general matter category, requested service, deadline, and message. We may also receive ordinary technical information generated when you use the site, such as IP address, browser type, device type, referring page, pages visited, approximate location, and security or performance logs.

Do not submit sensitive material through the website

Do not submit evidence, device images, passwords, passcodes, authentication codes, privileged factual narratives, personal records, health or financial information, classified information, Controlled Unclassified Information, source-sensitive information, export-controlled information, or any information you are not authorized to disclose. Submitting an inquiry does not create an expert, consulting, attorney-client, fiduciary, or other professional relationship.

How we use information

We may use information to respond to inquiries; perform conflict, authority, fit, security, and risk reviews; communicate about services; schedule consultations; operate, secure, diagnose, and improve the website; prevent abuse; maintain business records; comply with law; and establish, exercise, or defend legal rights.

Forms, email, CRM, and analytics

The site may use a native WordPress form, HubSpot, an approved email-delivery provider, security tooling, performance monitoring, or privacy-conscious analytics. When configured, these providers may process information on our behalf under their own contractual and technical terms. The website is designed to operate without a public evidence-upload feature.

Cookies and similar technologies

WordPress, hosting, security, analytics, embedded content, or future commerce services may use cookies or similar technologies for essential operation, preferences, security, measurement, or integration. Where required, additional consent or preference controls may be implemented before non-essential technologies are enabled.

How we disclose information

We may disclose information to service providers that support hosting, communications, CRM, security, analytics, professional services, or legal compliance; to advisers or insurers; in connection with a business transaction; when directed or authorized by the relevant client; or when reasonably necessary to comply with law, protect rights or safety, or address misuse. We do not sell personal information for money.

Retention

Inquiry and website information is retained only as long as reasonably necessary for the purposes described above, legal and business requirements, dispute prevention, and security. Matter data is governed by the applicable engagement and client instructions. Retention periods may vary by record type and obligation.

Security

TIERS Group uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. No internet transmission or storage system is guaranteed to be completely secure. Use the public website only for initial contact and follow the secure handling instructions provided for an accepted matter.

Your choices and rights

You may request access, correction, or deletion of information you submitted, subject to identity verification, legal obligations, conflict records, security needs, and other lawful exceptions. You may opt out of non-transactional marketing communications using the method provided in the message. Depending on your location, additional rights may apply.

Children

This website is intended for business and professional audiences and is not directed to children under 13. We do not knowingly collect personal information from children through the site.

External links and future commerce

The website may link to third-party services, and a future Shopify storefront may operate under additional privacy, payment, shipping, and product terms. TIERS Group is not responsible for third-party privacy practices. Review the applicable notice before providing information to another service.

Changes

We may update this policy as the website, services, providers, or legal requirements change. The “Last updated” date identifies the current version.

Contact

Questions or requests may be directed to info@tiersgroup.com or through the contact page.

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